Everything the office runs on, connected

What Gontavo does today, area by area. Some features depend on your plan.

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Messaging

Answer every enquiry, wherever it came from.

Two-way inbox: Read and answer customers' WhatsApp and email replies in one shared inbox.
WhatsApp notifications: Booking and payment messages go out over WhatsApp automatically.
SMS: SMS to Nepali numbers through Sparrow SMS or Aakash SMS.
Email: Booking emails from the platform, or through your own mail server.

Inbox

Sample data

Sample travellerWhatsAppLinked to lead

Namaste! Is there a group going to Everest Base Camp in late October? We are 2 people.10:02

Namaste! Our 14-day trek leaves on 24 October and has 5 seats left. I am sending you a quote now.10:05

Assigned to youReply

Leads, quotes and bookings

Follow up every enquiry and keep each customer's history together.

Leads: Enquiries from your website and other sources in one list, with where each came from.
Customers: Each contact with their enquiries, quotes, bookings and messages.
Quotes: Build a quote from your packages, send it as a link, and turn it into a booking when the customer accepts.
Bookings: Travellers, departure, payments and documents for every booking.

Quote Q-1042

Sample data

Everest Base Camp trek

14 days, 24 Oct to 6 Nov

Sent

Trek package, 14 days: NPR 3,20,000
Kathmandu to Lukla flights: NPR 50,000
2 travellers: NPR 1,85,000 per person
Total: NPR 3,70,000

Deposit to confirmNPR 74,000

Accept and pay deposit

Valid for 7 days

Payments

Take deposits and balances online with the gateways your customers use.

Wallets and QR: eSewa, Khalti, and Fonepay QR that any Nepali bank app can pay.
Cards: Visa and Mastercard through NIC Asia, Global IME Bank and Himalayan Bank.
Checked, not guessed: Every payment is confirmed with the gateway before it is recorded on the booking.
Card details stay with the bank: Customers pay on the gateway's own page, so card details never pass through Gontavo.

Payment received

Sample data

NPR 74,000

Today, 10:31

Paid with: eSewa
Booking: BK-2087, Sample traveller
Balance due: NPR 2,96,000

Confirmed with gatewayRecorded on booking

Packages and departures

Set up what you sell once. Quotes, bookings and your website all use it.

Treks and tours: Packages with day-by-day itineraries and photos, plus day tours and activities.
Transfers and transport: Airport pickups and drops, and jeep, Hiace, bus and driver hire.
Departures: Fixed departure dates with seats to fill.
Daily capacity and time slots: Sell day tours and activities by daily capacity or by set time slots.
Permits: Keep track of the permits each trip needs.

Departure

Sample data

Everest Base Camp trek

24 Oct to 6 Nov

7/12 seats booked

Travellers

Sample traveller, Sample traveller 2, +5 more

Guide

Sample guide

Suppliers

Lukla flights, Tea houses on the trail

Permits

✓Sagarmatha National Park entry
Khumbu rural municipality permit

Tasks

✓Collect passport copies
Confirm Lukla flights

Operations

Run the trips, not the paperwork.

Guides: Your guides and the departures they are assigned to.
Suppliers: Hotels, transport and other suppliers, with their bills.
Tasks: To-dos for the team, so nothing is missed before a departure.
Team and roles: Staff logins, with roles that decide what each person can see and do.
Flight status: Arrival flight status for airport pickups.

Accounting and tax

Books that stay in step with your bookings.

Invoices and bills: Sales invoices, credit notes and supplier bills.
Ledger: A double-entry ledger with vouchers and accounting reports.
VAT: VAT on invoices and bills, with tax reports.
IRD CBMS: For VAT-registered agencies, tax invoices and credit notes go to IRD CBMS as they are issued.

Tax invoice INV-0563

Sample data

Sample traveller, BK-2087

Taxable amount: NPR 3,27,434
VAT 13%: NPR 42,566
Total: NPR 3,70,000

Sent to IRD CBMSPosted to ledger

Posted to ledger
	Dr	Cr
Accounts receivable	3,70,000
Tour sales		3,27,434
VAT payable		42,566

Website and partners

Sell online and through other agents from the same departures.

Free address or your own domain: Go live at your-agency.gontavo.com, then connect your own domain such as www.youragency.com.
Templates made for travel: Pick a design and add your logo, colours, photos and pages.
Always current: Packages and departures on your site come straight from your catalogue.
Blog and search: Write guides and news. Page titles, descriptions, a sitemap and redirects for old links are handled for you.
B2B partner portal: Partner agents get their own portal with their rates and commissions.

Seats left

Sample data

Everest Base Camp trek

24 Oct to 6 Nov

Your website
5 left
Partner agent
5 left
Your team
7/12

Same departure, same seats

Also included

AI brochure import: Upload a brochure and AI drafts the tour and itinerary for you to check.
Google Analytics and Search Console: See visitors, search queries and top pages of your website inside Gontavo.
WordPress import: Bring pages and posts over from your existing WordPress site.
English and नेपाली: Your team can use the app in English or Nepali.

Run your next season from one place

Start the free trial today, or book a demo and we will walk you through it with your kind of trips.

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